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MOS
Mosca GmbH

Technical Documentation & Engineering Support Specialist (m/f/d)

Vor 2 Monaten veröffentlicht
Vollzeit
Waldbrunn
Unbefristet
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Technical Documentation & Engineering Support Specialist (m/f/d)

Under the motto “ Nonstop Performance ,” we at Mosca offer a comprehensive portfolio of integrated End-of-Line systems for transport packaging, including strapping machines, Stretch Wrapping Machines , and related consumables. Founded in 1966 as a family-owned business, we are headquartered in Waldbrunn (Baden-Württemberg) and have 35 locations in 21 countries, including 8 production facilities in Germany, Malaysia, Canada, Spain, Mexico, and the U.S. In total, we employ over 1,300 people worldwide.

The Technical Documentation & Engineering Support Specialist is responsible for developing, maintaining, and distributing technical manuals, work instructions, labels, and related engineering documentation. This role ensures that engineering documentation is accurate, complete, and consistent, and is ready for both customers and internal teams.

The Technical Documentation & Engineering Support Specialist also serves as a critical liaison between departments throughout the custom development process. Responsibilities include reviewing incoming orders to identify errors or inconsistencies before they reach engineering, ensuring alignment between sales, engineering, and customer expectations, coordinating with procurement and production to support accurate scheduling and smooth workflow, organizing and participating in custom project meetings, and assisting sales in advance of orders by preparing layout drawings and providing other technical documentation as needed.

Success in this role requires strong organizational and technical writing skills, proficiency with AutoCAD and Adobe FrameMaker, and the ability to effectively collaborate across departments and functions.

YOUR RESPONSIBILITIES
  • Develop, update, and manage machine manuals using Adobe FrameMaker
  • Prepare and distribute customer manuals
  • Create and maintain work instructions, labels, and technical documentation
  • Work with sales and customers to develop layout drawings
  • Collaborate with product management and sales in defining custom items
  • Organize and track custom items execution and follow-through
  • Organize and support Engineering Change Request (ECR) processes
  • Organize and support CARE responses (customer and internal quality reporting)
  • Perform other duties as assigned
Your Profile
  • Technical associate's degree or equivalent experience
  • Technical writing
  • Strong organizational and communication skills
  • Manual creation and maintenance
  • Technical publications
  • Work instructions
  • AutoCAD
  • Adobe FrameMaker
  • AS400 (ERP system)

Does this appeal to you? Then apply with your application documents via our application button in the application portal. Your contact person will be happy to answer any initial questions you may have by telephone. We look forward to receiving your application!

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