DEU
Deutsche Telekom AG
Experience Designer (m/w/d)
Vor 6 Tagen veröffentlicht
Vollzeit
Berlin
Unbefristet
Vor Ort
Ihre Aufgaben
Aufgabe
Your role The advertised position is in the Design & Customer Experience team and offers the opportunity to work with a diverse and international group of innovators, on a variety of products and innovation horizons. We are looking for a Experience Designer (m / f / d) with profound expertise in User Interface Design and Design Systems to take-over a central role in the Design Team responsible for quality and consistency of Deutsche Telekom´s digital touchpoints.
You will contribute to:
- Rollout and implementation of a new UI Design language within various digital touchpoints
- Conducting Design critiques and giving Design Direction to teams on the implementation of our UI Design language
- Further develop Deutsche Telekom’s UI Design language and continuously update components and guidelines to match latest developments
- Collaborate with other disciplines to improve the UI & UX Design for all Deutsche Telekom digital touchpoints
- Collaborate with our Design Systems Team to translate Design requirements into components for various platforms, frameworks and touchpoints
- Identify customer insights and translate customers perspective into tangible experience concepts and solutions
- Create inclusive user experience for digital customer touchpoints like mobile apps, web portals, smart TVs, wearables, conversational interfaces, ensuring compliance with accessibility standards (e.g: WCAG 2.2 AA)
- Improve user experience end-to-end along customer journeys, ensuring usability for all, including people with disabilities
- Craft experience prototypes of various fidelity levels
- Validate user experience concepts with customers
- Provide customer-centric storytelling and solutions for business decisions
- Explore and transfer newest technologies into experience solutions and keep the team ahead of time
- Share knowledge and skills and help colleagues and team to grow
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Profil
Your profile The advertised position requires a selected set of experience and skills:
- Bachelor and Master’s degree in design (e.g. user experience design, interaction design) and 6+ years of work experience in user experience design and a strong foundation in accessibility (AX) design principles
- Fluent in English
- Very strong UI and Visual Design skills
- Expertise in the creation of Design Languages, Visual Identities and the documentation in Design Systems and guidelines
- Ability to give specific and actionable feedback and design guidance
- Digital concept and solution expert with profound practice of crafting digital User Experiences for various customer touchpoints and product-/service categories
- Expert in creation, structure and usage of accessible design systems that are capable to serve enterprise needs
- Profound understanding of Atomic Desing and/or other systemic design approaches
- Basic knowledge of Frontend development technologies (CSS, JS, HTML)
- Additional expertise in UI design (visual design, graphic design)
- Method expert for user experience and interaction design related activities, from early exploration to realization
- Domain expert with experience of applying user-centric and accessibility-focused design activities along the innovation development process in agile and interdisciplinary projects
- Communicator who supports decision makers to challenge conventional practices and to instill customer perspective in decision-making processes
- Ability to convey messages across neighboring domains and drive customer focused decisions within the organization
- Storyteller with the ability of visualizing ideas and solutions, communicate experience strategies and encourage collaboration
- Future thinker with the ability to inspire teams with knowledge of user experience design trends, new interaction paradigms and latest experience related technologies
- You are driven by curiosity and empathy, thrilled to explore positive use of technologies for human being and environment
- You embrace complex challenges and problems and inspire new ways of thinking
- You are resilient and understand the complexity of working for a large organization.
- You are flexible to take different roles and to contribute with different skillset, adapting to teams and projects’ needs.
- You drive for excellence and are on the path of lifelong learning
- You rank team always
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Deutsche Telekom AG
Berlin
IT, Informationstechnologie